Machine Tool Service Support

support

Downtime is something no machine shop can afford. We understand that the machines you purchase from IMS need to be running efficiently long after the sale. Our factory trained experienced service engineers are there to support you. 

Phone Support 7:00 am to 5:00 pm Monday – Friday: Call 630-250-8305 
e-mail: service.parts@imscnc.com

 

Additional Services

Turnkey Solutions

Since we are a full service machine tool dealer, IMS can provide turnkey solutions to run your parts. We will guide customers in deciding which machine tool will provide them with the most efficient and best machining solution. We can also provide workholding, tooling, training, programming solutions, automation systems and part run offs..

Parts

IMS stocks replacement parts for many of the machine tool lines they represent. Depending on your location, parts can be shipped next day or sometimes even delivered and installed the same day. 

Training

IMS can perform machine tool  training at your facility on your equipment. We have the experience to train your operators in order to maximize your machine’s potential.  Additionally we can also provide training in our Itasca showroom.