SERVICE & Engineering

Select from the list below for more information:


Service

The mission of Integrated Machinery Systems is to exceed our customers' service expectations on every installation and throughout the life of the machine. Our factory certified service technicians provide fast, reliable, local service and preventative maintenance packages to all customers maximizing their machines productivity and profitability. Our goal is complete customer satisfaction.

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PARTS

Integrated Machinery Systems has an inventory of parts at our location as well as access to many Machine and Automation parts suppliers around the world. Our parts representatives will work with you to identify your specific needs and provide fast deliveries to your door. Our goal is to provide our customers the highest level of parts quality in the industry.

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ENGINEERING

Integrated Machinery Systems has an engineering staff available for consultation on a specific project, or turnkey solutions. Our experienced staff can help maximize the performance of your machine tool, and optimize equipment utilization. We offer support on our full line of machine tools including auto loading capabilities for total efficiency.

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TRAINING

Our experienced staff has been factory certified to train on all machine tools represented by Integrated Machinery Systems and has capability to offer assistance for many other popular makes.

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automation

Integrated Machinery Systems is committed to providing the most responsive, highest quality automation service and support available. Our capabilities include new system implementation, training, and after installation service and support.

Failure of an automation system may jeopardize entire production lines. This is why IMS and Pari have worked together to develop a support program which includes local availability of spare parts, and factory trained personnel from both organizations. This partnership includes a knowledgeable staff of technicians located at our Itasca, Illinois office, and backup from Pari’s US headquarters located in Detroit, Michigan.

Additionally, we offer a full range of services including on site parts stocking, preventative maintenance, and training in operation, programming, and set-up.

Integrated Machinery Systems and Pari understand the importance of after sales service and support, and have a proven commitment to total customer satisfaction.

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